Lesson 23 Arranging business travel – booking air ticket

TA = Travel Agent    J = Judith

TA: Good morning, Longton Travel. Can I help you?

J: Good morning. Yes, I’d like to book a flight to Paris Charles de Gaulle Airport, from London Heathrow, for tomorrow night.

TA: For howmany people?

J: One adult. I see there’s an Air France flight at 20:15.

TA: Let me see, 20:15, here are we, flight _________… I’m afraid the flight is fully booked…but I see that there are still places on the six o’clock flight.

J: No, that’s too early.

TA: Well, there is a British Airways flight at 19:40.

J: No, that’s also too early. I wanted a flight after 8pm.

TA: Well, the British Airways flight is fully booked anyway. I’m afraid the Air France flight is the only one after eight o’clock.

J: What about Wednesday morning? He needs to land at Charles de Gaulle by 9am.

TA: Both Air France and British Airways have flights arriving at, or before 9am. The BA flight leaves at 6.20 and arrives at 8.25, whereas the Air France flight leaves late but gets there at 9am exactly. Do you have any ___________?

J: Well, the British Airways gives him more time. Is there a seat still available on that one?

TA: Yes, there is a seat available. Would you like to make a booking?

J: Yes, please.

TA: Can I have the passenger’s name please?

J: Yes, it’s Mr Michael. M-I-C-H-A-E-L, Burnett, B-U-R-N-E-double-T.

TA: Do you have an account with us?

J: Yes, the account code is __________________.

TA: Thank you, OK, the booking is for one passenger on British Airways flight _________, AT_______.

J: That’sright.

TA: Could you send an email to confirm the booking? My name is Judith Baird. You’ve got the address.

J: Yes, of course, Ms Baird.

TA: Thanks. Bye.

 

Vocabulary 词汇：

airport 机场

fully booked订满了

land （飞机）着陆

passenger 乘客

account 账户

confirm 确认