Lesson 20 Flight problems – audio only

Listen and answer questions:

Audio 1

1 What time did the woman arrive at the airport?

2 What did the man at the check-in desk say?

3 What scenario did the man at the check-in desk deliver again?

4 What does the woman passenger think of the service?

 

Audio 2

1 Why did the passenger call the airline?

2 What reply did he get?

3 What did the woman at the information desk tell him to do?

 

Audio 3

1 How did the passenger go to the airport from her hotel?

2 Did the passenger have any luggage?

3 Where did the passenger wait for boarding?

4 What did the passenger think of the service?

 

Audio 4

1 Why did the passenger complain?

2 What issue did the passenger meet when he traveled last time?

3 What did the airport announcement say?

4 What flight did the passenger miss?

5 What did the passenger think of the service?