Conversation: Salesman and Client
Vocabulary
| Chinese | Pinyin | English |
|---|---|---|
| 展位 | zhǎnwèi | booth / exhibition stand |
| 原料 | yuánliào | raw material |
| 明星产品 | míngxīng chǎnpǐn | star product |
| 代工厂 | dàigōng chǎng | contract manufacturer |
| 数量 | shùliàng | quantity |
| 单价 | dānjià | unit price |
| 规格书 | guīgé shū | specification sheet |
| 名片 | míngpiàn | business card |
| 试单 | shìdān | trial order |
| 合作 | hézuò | cooperate / work together |
Setting: A client visits a supplier’s booth at a trade show.
Salesman (S): 您好！欢迎来到我们的展位。
Nín hǎo! Huānyíng lái dào wǒmen de zhǎnwèi.
Hello! Welcome to our booth.
Client (C): 谢谢。我对你们的产品很感兴趣。
Xièxie. Wǒ duì nǐmen de chǎnpǐn hěn gǎn xìngqù.
Thank you. I’m very interested in your products.
S: 太好了！请问您具体想看哪一类产品？
Tài hǎo le! Qǐngwèn nín jùtǐ xiǎng kàn nǎ yī lèi chǎnpǐn?
Great! May I ask which specific type of product you’d like to see?
C: 我在找高质量的护肤品原料。
Wǒ zài zhǎo gāo zhìliàng de hùfūpǐn yuánliào.
I’m looking for high-quality skincare raw materials.
S: 我们正好有几款非常受欢迎的产品。让我给您介绍一下。
Wǒmen zhènghǎo yǒu jǐ kuǎn fēicháng shòu huānyíng de chǎnpǐn. Ràng wǒ gěi nín jièshào yīxià.
We happen to have several very popular products. Let me introduce them to you.
C: 好的，请说。
Hǎo de, qǐng shuō.
Okay, please go ahead.
S: 这款是我们的明星产品，乳铁蛋白。它完全不含动物成分。
Zhè kuǎn shì wǒmen de míngxīng chǎnpǐn, rǔtiě dànbái. Tā wánquán bù hán dòngwù chéngfèn.
This is our star product, lactoferrin. It’s completely animal-free.
C: 听起来不错。你们是自己生产还是代工？
Tīng qǐlái bùcuò. Nǐmen shì zìjǐ shēngchǎn háishì dàigōng?
Sounds good. Do you produce it yourselves or use a contract manufacturer?
S: 我们和一家可靠的代工厂合作。所有产品都符合国际标准。
Wǒmen hé yī jiā kěkào de dàigōng chǎng hézuò. Suǒyǒu chǎnpǐn dōu fúhé guójì biāozhǔn.
We work with a reliable contract manufacturing partner. All products meet international standards.
C: 价格怎么样？
Jiàgé zěnmeyàng?
How about the price?
S: 价格取决于订购数量。数量越大，单价越低。
Jiàgé juédìng yú dìnggòu shùliàng. Shùliàng yuè dà, dānjià yuè dī.
The price depends on the order quantity. The larger the quantity, the lower the unit price.
C: 明白。有产品规格书吗？
Míngbai. Yǒu chǎnpǐn guīgé shū ma?
I see. Do you have a product specification sheet?
S: 当然有。我可以发到您的微信或邮箱。
Dāngrán yǒu. Wǒ kěyǐ fā dào nín de Wēixìn huò yóuxiāng.
Of course. I can send it to your WeChat or email.
C: 太好了。这是我的名片。
Tài hǎo le. Zhè shì wǒ de míngpiàn.
Great. Here’s my business card.
S: 谢谢。我会尽快把资料发给您。
Xièxie. Wǒ huì jǐnkuài bǎ zīliào fā gěi nín.
Thank you. I’ll send you the documents as soon as possible.
C: 好的。如果价格合适，我们会考虑下试单。
Hǎo de. Rúguǒ jiàgé héshì, wǒmen huì kǎolǜ xià shìdān.
Okay. If the price is right, we’ll consider placing a trial order.
S: 期待与您合作！有任何问题随时联系我。
Qīdài yǔ nín hézuò! Yǒu rènhé wèntí suíshí liánxì wǒ.
Looking forward to working with you! Feel free to contact me anytime if you have any questions.
C: 好的，谢谢！
Hǎo de, xièxie!
Okay, thank you!
S: 不客气，再见！
Bù kèqi, zàijiàn!
You’re welcome, goodbye!
Conversation: Price Negotiation
Negotiation Vocabulary
| Chinese | Pinyin | English |
|---|---|---|
| 报价 | bàojià | quotation / offer |
| 顾虑 | gùlǜ | concern |
| 性价比 | xìngjiàbǐ | cost-performance ratio |
| 差价 | chājià | price difference |
| 优惠 | yōuhuì | discount / preferential terms |
| 折扣 | zhékòu | discount |
| 预付款 | yùfùkuǎn | deposit / advance payment |
| 货到付款 | huò dào fùkuǎn | payment upon delivery |
| 让步 | ràng bù | compromise / give in |
| 成交 | chéngjiāo | deal / done |
| 交货期 | jiāohuò qī | delivery time |
| 签合同 | qiān hétóng | sign the contract |
| 合作愉快 | hézuò yúkuài | pleasant cooperation |
Negotiation Phrases
| Chinese | Pinyin | English |
|---|---|---|
| 价格有点高 | jiàgé yǒudiǎn gāo | The price is a bit high |
| 能不能便宜一点？ | néng bùnéng piányi yīdiǎn? | Can you make it cheaper? |
| 我们各让一步 | wǒmen gè ràng yī bù | Let’s both compromise |
| 这个价格我们接受不了 | zhège jiàgé wǒmen jiēshòu bùliǎo | We can’t accept this price |
| 如果……我们就…… | rúguǒ… wǒmen jiù… | If…, then we will… |
| 成交！ | chéngjiāo! | Deal! |
Setting: The client has received the quotation and is now negotiating terms with the salesman over a meeting or phone call.
Client (C): 王经理，我们收到了您的报价。但是价格有点高。
Wáng jīnglǐ, wǒmen shōudào le nín de bàojià. Dànshì jiàgé yǒudiǎn gāo.
Manager Wang, we’ve received your quotation. But the price is a bit high.
Salesman (S): 张总，我理解您的顾虑。但我们的产品质量非常好，性价比很高。
Zhāng Zǒng, wǒ lǐjiě nín de gùlǜ. Dàn wǒmen de chǎnpǐn zhìliàng fēicháng hǎo, xìngjiàbǐ hěn gāo.
Mr. Zhang, I understand your concern. But our product quality is very good, and the cost-performance ratio is high.
C: 我承认质量不错。但是市场上还有其他供应商，价格比你们低15%。
Wǒ chéngrèn zhìliàng bùcuò. Dànshì shìchǎng shàng hái yǒu qítā gōngyìngshāng, jiàgé bǐ nǐmen dī bǎi fēn zhī shíwǔ.
I admit the quality is good. But there are other suppliers on the market with prices 15% lower than yours.
S: 15%的差价？他们的原材料标准和我们不一样。
Shíwǔ bǎi fēn zhī de chājià? Tāmen de yuáncáiliào biāozhǔn hé wǒmen bù yīyàng.
A 15% difference? Their raw material standards are different from ours.
C: 那您能给我什么优惠呢？
Nà nín néng gěi wǒ shénme yōuhuì ne?
So what discount can you offer me?
S: 如果您的订单数量达到1000公斤，我们可以降价5%。
Rúguǒ nín de dìngdān shùliàng dá dào yīqiān gōngjīn, wǒmen kěyǐ jiàngjià bǎi fēn zhī wǔ.
If your order quantity reaches 1,000 kilograms, we can reduce the price by 5%.
C: 5%太少了。我们计划长期合作，不是只做一次生意。
Wǔ bǎi fēn zhī tài shǎo le. Wǒmen jìhuà chángqī hézuò, bùshì zhǐ zuò yī cì shēngyi.
5% is too little. We plan to have a long-term cooperation, not just one deal.
S: 如果是长期合作，我们可以考虑再优惠一些。
Rúguǒ shì chángqī hézuò, wǒmen kěyǐ kǎolǜ zài yōuhuì yīxiē.
If it’s long-term cooperation, we can consider giving a bit more discount.
C: 我希望至少10%的折扣。另外，付款方式能不能改成30%预付款，70%货到付款？
Wǒ xīwàng zhìshǎo bǎi fēn zhī shí de zhékòu. Lìngwài, fùkuǎn fāngshì néng bùnéng gǎi chéng sānshí bǎi fēn zhī yùfùkuǎn, qīshí bǎi fēn zhī huò dào fùkuǎn?
I hope for at least a 10% discount. Also, can the payment terms be changed to 30% deposit and 70% upon delivery?
S: 10%有点困难。但如果您同意50%预付款，我们可以接受8%的折扣。
Shí bǎi fēn zhī yǒudiǎn kùnnan. Dàn rúguǒ nín tóngyì wǔshí bǎi fēn zhī yùfùkuǎn, wǒmen kěyǐ jiēshòu bā bǎi fēn zhī de zhékòu.
10% is a bit difficult. But if you agree to a 50% deposit, we can accept an 8% discount.
C: 8%可以，但预付款40%怎么样？
Bā bǎi fēn zhī kěyǐ, dàn yùfùkuǎn sìshí bǎi fēn zhī zěnmeyàng?
8% is acceptable, but how about a 40% deposit?
S: 好吧，40%预付款，60%货到付款。我们各让一步。
Hǎo ba, sìshí bǎi fēn zhī yùfùkuǎn, liùshí bǎi fēn zhī huò dào fùkuǎn. Wǒmen gè ràng yī bù.
Alright, 40% deposit and 60% upon delivery. Let’s both compromise.
C: 成交！那交货期是多久？
Chéngjiāo! Nà jiāohuò qī shì duō jiǔ?
Deal! Then what’s the delivery time?
S: 收到预付款后30天内交货。
Shōudào yùfùkuǎn hòu sānshí tiān nèi jiāohuò.
Delivery within 30 days after receiving the deposit.
C: 能不能提前到20天？我们客户急着要。
Néng bùnéng tíqián dào èrshí tiān? Wǒmen kèhù jízhe yào.
Can you speed it up to 20 days? Our client needs it urgently.
S: 20天有点紧张。但我可以安排加班，争取25天交货。
Èrshí tiān yǒudiǎn jǐnzhāng. Dàn wǒ kěyǐ ānpái jiābān, zhēngqǔ èrshíwǔ tiān jiāohuò.
20 days is a bit tight. But I can arrange overtime and try to deliver in 25 days.
C: 好吧，25天就25天。我们准备签合同了。
Hǎo ba, èrshíwǔ tiān jiù èrshíwǔ tiān. Wǒmen zhǔnbèi qiān hétóng le.
Alright, 25 days it is. We’re ready to sign the contract.
S: 太好了！我马上准备合同发给您。
Tài hǎo le! Wǒ mǎshàng zhǔnbèi hétóng fā gěi nín.
Great! I’ll prepare the contract and send it to you right away.
C: 希望我们合作愉快！
Xīwàng wǒmen hézuò yúkuài!
I hope we have a pleasant cooperation!
S: 一定会的！合作愉快！
Yīdìng huì de! Hézuò yúkuài!
It will be! Pleasant cooperation!
1. Are you interested in buying lactoferrin?
你对购买乳铁蛋白感兴趣吗？
Nǐ duì gòumǎi rǔtiě dànbái gǎn xìngqù ma?
We are interested in buying lactoferrin.
我们对购买乳铁蛋白感兴趣。
Wǒmen duì gòumǎi rǔtiě dànbái gǎn xìngqù.
2. Do you currently sell products using lactoferrin?
你们目前销售使用乳铁蛋白的产品吗？
Nǐmen mùqián xiāoshòu shǐyòng rǔtiě dànbái de chǎnpǐn ma?
No, we are developing a new product.
不，我们正在开发一款新产品。
Bù, wǒmen zhèngzài kāifā yī kuǎn xīn chǎnpǐn.
3. Where is this product made?
这个产品在哪里生产？
Zhège chǎnpǐn zài nǎlǐ shēngchǎn?
This product is made in China.
这个产品在中国生产。
Zhège chǎnpǐn zài Zhōngguó shēngchǎn.
4. Do you produce this product yourself or with a contract manufacturing partner?
你们是自己生产这个产品，还是与合同代工厂合作？
Nǐmen shì zìjǐ shēngchǎn zhège chǎnpǐn, háishì yǔ hétóng dàigōng chǎng hézuò?
The product is produced by a contract manufacturing company.
这个产品是由代工厂生产的。
Zhège chǎnpǐn shì yóu dàigōng chǎng shēngchǎn de.
5. What is the price of this product?
这个产品的价格是多少？
Zhège chǎnpǐn de jiàgé shì duōshao?
The price is dependent on the quantity.
价格取决于数量。
Jiàgé juédìng yú shùliàng.
6. Is this product approved for sales in China?
这个产品获准在中国销售吗？
Zhège chǎnpǐn huòzhǔn zài Zhōngguó xiāoshòu ma?
This product can be used for cosmetics but not for food.
这个产品可以用于化妆品，但不能用于食品。
Zhège chǎnpǐn kěyǐ yòng yú huàzhuāngpǐn, dàn bùnéng yòng yú shípǐn.
7. What is the benefit of this product?
这个产品的优势是什么？
Zhège chǎnpǐn de yōushì shì shénme?
The benefit is that it is animal-free.
优势是它不含动物成分。
Yōushì shì tā bù hán dòngwù chéngfèn.
8. Can you share a specification sheet of this product?
你能分享一下这个产品的规格书吗？
Nǐ néng fēnxiǎng yīxià zhège chǎnpǐn de guīgé shū ma?
Yes, I will send it on WeChat.
好的，我会在微信上发给你。
Hǎo de, wǒ huì zài Wēixìn shàng fā gěi nǐ.
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